Build lasting relationships with your customers

Foster long term connections with customers by sharing critical information with them about your products.  Effective communication leads to a stronger brand and reinforces customer loyalty. 

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Build lasting
relationships with your customers

Foster long term connections with customers by sharing critical information with them about your products.  Effective communication leads to a stronger brand and reinforces customer loyalty. 

Streamline communication to affected customers with one message to key stakeholders

Strengthen Business
Relationships with Customers

Increase customer satisfaction with proactive communication and enable sales staff to focus on other value-added activities.

Consistent
Communication is Key

Ensure all stakeholders are in the loop: corporate, on-site teams and customers.  Track progress at organizations related to recall events.

Reduce Recall Management Costs

Eliminate paper mailing and verification phone calls.  Standardize corporate processes to free up time to address other strategic initiatives and goals.

Equiptrack simplifies receiving and
managing product recalls for effective customer communication.

Equiptrack streamlines the complex process of handling product recalls, helping businesses quickly address issues and keep customers informed. By centralizing recall notifications and communication, it minimizes confusion, reduces response time, and ensures that critical information reaches the right people promptly. Equiptrack also provides tracking and reporting tools, making it easier to monitor recall progress, analyze trends, and improve future recall management.

Simple Implementation

Cloud-based solution requires no integration and complies with all security and regulatory standards.

Receive
information from
customers during the process

Receive updates from customers during the event.

Compliance Reporting

Share and capture all relevant details of events to prepare for audits.

Live Updates

Conveniently share event updates with customers.

Simple Implementation

Cloud-based solution requires no integration and complies with all security and regulatory standards.

Receive
information from
customers during the process

Receive updates from customers during the event.

Compliance Reporting

Share and capture all relevant details of events to prepare for audits.

Live Updates

Conveniently share event updates with customers.

Transform Customer Communications

Get all the benefits of Equiptrack and Recall Sentry with better, easier and faster customer communication. 

© 2025 Equiptrack

Recalls and Medical Equipment Maintenance Records for the Medical Equipment Industry including Consumers, Distributors and 3rd Party Resellers.

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Equiptrack products and services are based only on information supplied to Equiptrack. Equiptrack does not have the complete history of every unique piece of equipment. Use the Equiptrack search as one important tool, along with an equipment inspection and functional check, to make a better decision about purchasing your next piece of used medical equipment.